Bulletins

HWF2A-COM / HWF2V-COM Potential Communication Issue

Nov 10, 2020

A potential communication issue has been identified in extremely limited instances between the HWF2A-COM / HWF2V-COM communicator and the central monitoring station when connectivity to an LTE tower is temporarily lost while the communicator is attempting to send a message.

All HWF2A-COM / HWF2V-COM communicators operating with firmware version 3.2.14 or lower must be promptly upgraded to version 3.2.15 or higher.