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411 Communicator
Communication Errors
CHAR trouble
If I mount an IPDACT-2 in MS-9200UDLS can does it limit the size of the batteries that I can use?
After registering my IPDACT to the central station, I then get random communication errors after modifying the telephone length, why is this happening?
Dialer Runaway feature on 411 Series communicators.
The piezo sounds on the 411 DACT with no COMM FAIL light on.
Powering up the 411 DACT annunciates a Trouble
411 Does not Power Up.
No SILENCE button pictured on the 411 DACT manual.
How to return a 411 DACT to default programming.
I am trying to program my 411\411UD and after I enter the MODE 7764 and press ENTER the display goes blank, with no Trouble LED’s on.
Programming UDACT-F Primary and Secondary Numbers.
Save Changes to the UDACT-F Programming.
Cannot Connect to the Central Station.
Change Phone Numbers on the UDACT-F.
Formats Used to Transmit by Point on the UDACT-F.
Change the Communication Format on the UDACT-F.
Municipal Box: When removing the circuit from the RTM-8F to a Local Energy Municipal Box, why doesn't the panel go into Trouble?
IPGSM-DP set for GSM only goes into TELCO 2 Fault several times at night.
What are the appropriate standby power requirements for the IPGSM-DP Connection?
The piezo is sounding but the LED is not lit, what does this indicate?
The “Communication Fail” LED will indicate only a “COMM Fault” (failure to get a “KISS-OFF”), while the piezo will sound for any DACT Trouble including input channel open, phone line 1 or 2 voltage fault, or COMM 1 or 2 fault.
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If I mount an IPDACT-2 in MS-9200UDLS can does it limit the size of the batteries that I can use?
s stated in the MS-9200UDLS manual “The IPDACT
can be mounted inside the FACP cabinet, while still maintaining space for two 18 amp hour batteries,
using the IPBRKT mounting bracket.” it will be necessary to stand the batteries on end.
After registering my IPDACT to the central station, I then get random communication errors after modifying the telephone length, why is this happening?
When you register an IPDACT to the central station, it dumps the data that is in the pattern of the VisorAlarm receiver. These fields should not be modified because you will develop problems if the digit count is different than what the visoralarm dictates. If the central station has the pattern set for 7 digits, and you then modify it in the IPDACT / PANEL to be something other than 7, you will have intermitting problems depending on the events occurring on the panel.
If I mount an IPDACT-2 in MS-9200UDLS can does it limit the size of the batteries that I can use?
As stated in the MS-9200UDLS manual “The IPDACT
can be mounted inside the FACP cabinet, while still maintaining space for two 18 amp hour batteries,using the IPBRKT mounting bracket.” it will be necessary to stand the batteries on end.
After registering my IPDACT to the central station, I then get random communication errors after modifying the telephone length, why is this happening?
When you register an IPDACT to the central station, it dumps the data that is in the pattern of the VisorAlarm receiver. These fields should not be modified because you will develop problems if the digit count is different than what the visoralarm dictates. If the central station has the pattern set for 7 digits, and you then modify it in the IPDACT / PANEL to be something other than 7, you will have intermitting problems depending on the events occurring on the panel.
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After installing two batteries on my 411UDAC, my programmer displays a CHAR trouble.
The 411UDAC is a 12volt panel, only requiring one 12volt battery. Installing two 12volt batteries can cause this error.
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Dialer Runaway feature on 411 Series communicators
When a control panel encounters a large number of trouble conditions within a certain timeframe, and its digital communicator bombards the Central Station with phone calls, it is considered Dialer Runaway. 411 Series Digital Communicators feature the ability to detect this condition and stop the repetitive dialing after 20 trouble incidents.
The piezo sounds on the 411 DACT with no COMM FAIL light on
The following DACT troubles include: input channel open circuits, Phone Line 1 or 2 Voltage Fault, Phone Number 1 or 2 Communication Fail (in which case the Comm Fail LED would be illuminated in this case), total communications fail or communications disabled.
Powering up the 411 DACT annunciates a Trouble
The 411 DACT defaults to "Communications Disabled" at Address 64 which causes a trouble at power up. This is completely normal.
411 Does not Power Up
I'm using a 12-volt Fire Alarm Control Panel to power a 411 DACT. The power is attached correctly to the dialer but it won't power up. What's wrong?
THIS APPLIES TO THE 411 and the 411UD ONLY: Jumper J4 on the 411/411UD configures the DACT for its operating voltage.
- 24 VDC – Remove jumper J4
- 12 VDC – Leave jumper J4 intact
No SILENCE button pictured on the 411 DACT manual
The latest version of the 411 DACT has a button for silencing local trouble signals.
See Also: 411 DACT Manual
How to return a 411 DACT to default programming
- Press MODE, key in "3337", and then press ENTER.
- Within 5 seconds press the MODE key, key in "3337", and then press ENTER.
When reprogramming is complete, the display will go blank.
I am trying to program my 411\411UD and after I enter the MODE 7764 and press ENTER the display goes blank, with no Trouble LED’s on.
While there may be other causes, the most common seems to be “power” related. The 411 series dialer seems to be very sensitive to power. First verify that jumper J4 is correct, ON for 12vdc operation, and OFF for 24vdc operation. Next verify the input voltage, see below for the requirements stated in the manual.
“1.3.1 Power Requirements:
Voltage for the digital communicator may be a power-limited, filtered, nonresettable nominal 12 VDC [11.2 to 12.4 VDC (UL tested range: -15%, +10%)] or nominal 24 VDC [21.3 to 24.0 VDC (UL tested range: -15%,+10%)”
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Programming UDACT-F Primary and Secondary Numbers
You must program Primary and Secondary phone numbers identically (for example: with "9" or without "9"). If the primary phone line is lost, the primary phone number will automatically try to call out on the secondary number.
Save Changes to the UDACT-F Programming
The proper way to step through the program is to use the up or down arrow keys, not the ENTER key. To move directly to a field, push the first EVENT key twice, enter the field number, and and then press ENTER. If the ENTER key is pressed in fields 16 or 42 the transmissions codes will default. If the ENTER key is pressed in field 63, fields 52-55 will default. To exit the programming mode, press MODE, enter "6676", and then press ENTER.
Cannot Connect to the Central Station
Try changing the dialing type to rotary. The phone line may be a rotary dial line only. Also, switching to rotary slows the dialing rate which may help if the phone system is slow.
See Also: UDACT-F Instruction Manual
Change Phone Numbers on the UDACT-F
How do I change the phone numbers and / or the transmission codes?
The telephone number and/or transmission codes can not be changed while the dialer is communicating with the central station. Enter programming mode and allow the panel to dial the Central Station and receive a "kiss off" signal and release the phone line. After this occurs, the information can be changed.
DO NOT attempt to disable the dialer in programming by entering a zero in field 56.
See Also: UDACT-F Instruction Manual
Formats Used to Transmit by Point on the UDACT-F
Note: Also applies to all Fire-Lite dialers, MS-5UD, MS-10UD support Contact ID and SIA format.
The only format that can transmit by point or zone is ADEMCO Contact ID. All other transmission formats send general conditions, alarm, trouble, supervisory, etc. only.
See Also: UDACT-F Instruction Manual
Change the Communication Format on the UDACT-F
You can change communication formats, account codes and telephone numbers on Fire-Lite communicators. When working with a UDACT-F, a 411 series communicator or a 5X series panel, however, the control panel may beep when trying to change the format, account codes, or telephone numbers. Typically this happens when the control panel is busy trying to communicate with the central station. In this case, it will not allow any changing of any information it is trying to send out.
One way around that is to wait until the panel is finished communicating, and then change those options. The second way around that is to go into programming and turn the communicator off. Then you can go make any changes to those options, and turn the communicator back on when the changes are complete.
See Also: UDACT-F Instruction Manual
Municipal Box:When removing the circuit from the RTM-8F to a Local Energy Municipal Box, why doesn't the panel go into Trouble?
The MS-9200 displays "Trouble in System Option Module" when:
- The RTM-8F is configured via JP2 jumper settings, for Local Energy Municipal Box activation, and jumper JP4 (RTM-8F supervision) HAS been cut,
- The RTM-8F is configured properly and the Local Energy Box is not reset after an alarm condition.
NOTE: When installing an RTM-8F for a Local Energy Municipal Box or Polarity Reversal, you must cut jumper JP4 for proper supervision of the module.
IPGSM-DP set for GSM only goes into TELCO 2 Fault several times at night
AT&T will shut down certain cell towers between 12:00AM & 5:00AM for maintenance or upgrades, this can cause a temporary TELCO 2 Fault.
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What are the appropriate standby power requirements for the IPGSM-DP Connection?
The NFPA-72 requires 8 hour standby for the IP equipment, but the AHJ may require more.
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